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Sunday, July 15, 2018

BEST BUY (really is)

Actually, this article is about the Geek Squad – and, more specifically the one at 1604 and 281N in San Antonio.

Most of you who know me know that I have a high confidence level in managing my own technology needs as well as helping others. Fortunately, I know my limit and never let pride get in the way when seeking help. The details are not really important, but the need, the timing and the security was critical and that is why I chose Best Buy.

I called ahead and spoke to Reg. The store did not stock the item that I needed so I had it overnighted. I brought the desktop and the new SSD drive to the store. The swap and operating system installation was assigned to a tech named Joe. They got it done for me in the timeline that I needed. That was about 3 weeks ago and the system is operating perfectly. Aside from the trip to and from the store, no downtime at all.

So why are you reading about this in a real estate blog? It is a recommendation that you checkout the Geek Squad for your needs. They know what they are doing and the prices are right. I understand they have something like a “membership” which can cover up to 5 devices and there are great benefits included (I have already shared this information with a half dozen friends). Notice I am not detailing the cost or benefits as I am certain they are not static. Check it out!

By the way. My experience with Geek Squad is not limited to only the one I just described. I will share one more. I have an 80 year old friend in West Virginia. She lives alone and we needed to get her up and running for email and bill paying. She went to the local Best Buy store and they helped her select a computer suited to her needs. She also paid for the Geek Squad to install it and teach her how to use it. It was a good start – but a week later, they had to go out again and rescue her. They did without a complaint. Since then – she has done fine. If you need help, I found out they teach at the store as well.

Seriously folks, whether you are PC or Apple – visit these guys. I am glad I did. Thanks to Reg and Joe - you are appreciated. Best Buy really is - the best buy!